Contact & Resource Management

As the franchise grows, so too does the volume of information everyone needs to manage.

Franchise Manager lets you breeze through day to day tasks like updating your customer records, creating appointments and ensuring every resource you need is at you fingertips.

Franchise Manager gives back hours of valuable, productive time to everyone on your network. Onerous admin tasks are more effectively managed and streamlined. 

Simplify your daily tasks

Connections CRM - Improving your franchise customer service

Connections 

Not every business has the luxury of starting off with a data management system, in fact endless scraps of paper and a diary are more the norm. As your franchise operation grows, the paper and diary start to become difficult to manage and maintain. 

Connections is our Customer Relationship Management tool and the secret of it's power is in the name. Whether at home, in the office or on the road, Franchise Manager Connections keeps all your information in one user friendly place so that you are always fully prepared and less dependent on support from others.

Make connections from contacts to opportunities, tasks and appointments; turning your diary into a valuable business tool. Build a complete, easy to view history of all communications with your customers so that you can be better prepared for meetings, phone calls and dealing with customers.

Add important notes to customers and organisations that will be there every time you need them, helping you to identify opportunities and deliver on promises. Use as many or as few connections as you need; you decide, not us.  

Connections CRM - Improving your franchise communications

Resource Bank

As a network grows, a huge wealth of knowledge and experience develops with it. Support resources shouldn’t just be there for new franchisees in a welcome pack, they should be available to everyone in one, easy to find location for constant reference. 


Franchise Manager lets you do this brilliantly. Keep all of your franchise documents, from the Operations Manual to the latest marketing materials, to the Franchise Agreement together in a central, secure online space. Store all sorts of useful information from case studies to testimonials, web-links to training videos, where your network can quickly find the help they need.